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Frequently asked questions:

Q: What sort of swimming pools do you build?

A: We are able to build whatever type of swimming pool that the customer requires us to, subject to any legal construction requirements, from the installation of the larger above ground type pool kit, to fully tiled, inground and indoor projects. We also work with liner swimming pools, panel pools and Monoblock, one-piece fibreglass swimming pools. Click here for more information.

Q: Do you offer a swimming pool and spa maintenance service?

A: Yes, we have many local swimming pools and spas that we maintain regularly within a 30 mile radius of our base at Wychbold. We offer a weekly, fortnightly or monthly service plus a "holiday visit" one off service - please contact us if you require any further details. Our services.

Q: We've just moved into a house with a shabby looking swimming pool - can we do anything to improve it's appearance?

A: Yes, there are lots of ways that a swimming pool could be improved. We start off with a site visit to examine your pool in its' current state and to discuss your requirements with you and to give you some ideas of what could be achieved. We then send you a written quotation detailing the project. We are able to provide solutions such as tiling, decorative rendering, swimming pool liners and on-site lining as well as new coping stones and swimming pool surrounds. If required, we will supply and fit new swimming pool plant and filtration equipment to make the running of your pool easier and more efficient. Click here for more information on renovating your swimming pool

Q: My swimming pool water has gone green, what should I do?

A: Green swimming pool water is generally due to Algae growth caused by lack of or incorrect chemical treatment. Start off by testing your pool water with a good quality test kit or test strip - this should be carried out regularly, to check the current chemical balances of the pool water. Apply your chosen (or recommended) chemicals in the quantities that are stated on the chemical container and in an amount appropriate to the volume of pool water that you have. Use the instructions for "shock treatment" to solve a green water or algae problem. Make sure that your filtration is running correctly and that your filter has been backwashed or cleaned if it is a cartridge filter.

Alternatively, bring a sample of your swimming pool water into our shop in a clean container and we will test it for you. Pool and spa water testing and advice is a free service that we offer to our customers when they are purchasing goods in our store. Our chemicals.

Q: How can we heat our swimming pool?

A: There are lots of different ways to heat a swimming pool, including using oil,gas, electricity, heat pumps, solar heating or a heat exchanger utilising the heat from your existing house boiler if it is correctly sized. For more details please get in touch with us.

Q: Do I need to put a cover on my pool in the summer?

A: Yes, if you want to heat your swimming pool, then it is essential to put a cover on to it to prevent heat loss and evaporation from the pool water surface. A good quality solar, or heat retention cover is vital to maintain your pool water temperature while keeping your pool heating bills to a sensible level. Good quality solar covers will add heat to the pool water as well as retaining it, automatic, slatted type covers give excellent heat retention - the type with solar slats will also add heat, other specialist types of automatic and manual covers can be used as safety covers. Follow this link for more information on swimming pool covers

Q: Why does my Chlorine seem to be used up faster in the summer and why do I need to test my pool more often when in the warm weather?

A: Chlorine is used up by heat, light and bodies going into the water, so the warmer the weather and the more sunlight that there is, and obviously the more that the pool is then used and enjoyed,then the faster your chlorine will be used up and so you will need to test the pool water more frequently. Click here for more information on chlorine.

Q: How long should it take me every week to look after my home swimming pool?

A: If you are using appropriate, good quality equipment and have a regular pool water testing and maintenance regime, it should take you no longer than around 1 1/2 hours a week to maintain the average domestic swimming pool. Of course, if you have an automatic cleaner, cover and automatic chemical dosing on your pool this time can be cut down drastically.

Q: We don't want to use chlorine in our swimming pool water - is there anything else we can use to keep it safe and clean?

A: Yes, there are lots of different products that you can use these days including Bromine, Bayroklar ( an oxygen system), and various automatic systems including ozone, ionic purifiers, and non chlorine chemical dosing systems. Click here for more information on other types of sanitisers.

Q: Do I need to get planning permission to build a swimming pool in my back garden?

A: As a general rule, most outdoor swimming pools do not require planning consent unless you live in a listed building or a property with restrictions on it, however it would be sensible to check with your local authority before you start building as different areas have varying regulations.

Q: I've just bought a new solar cover for my swimming pool but I'm not sure which way up it goes, can you help?

A: Yes, solar covers should always be fitted with the bubble side downwards so that there is an insulation gap between the surface of the water and the air, this is what will keep your swimming pool water warm.

Q: How often should the sand in my filter be changed?

A: The media (sand) in a domestic filter should be changed approx every 5 years to ensure effective filtration, although it can be cleaned with chemicals in this time to prolong it's efficency. It can also now be replaced with a crushed, treated glass media which does not need to be changed so frequently.

Q: How do I work out how many gallons of water there are in my swimming pool?

A: To calculate the gallonage in your swimming pool use the following calculation. Rectangular Pool: Multiply the length in ft x the width in ft x the average depth in ft x 6.25 = gallons. Round Pool: Multiply the length in ft x length in ft x the average depth x 4.89 = gallons.